Redirect After Submission

Send respondents to another page after they submit a form. Makeform supports a simple form-level redirect and redirect ending variants for conditional flows.

Two redirect options

Makeform has two redirect paths:

If a respondent reaches a redirect ending, that ending redirect takes priority over the form-level redirect. This prevents two redirects from firing at the same time.

Option 1: Redirect on completion

Use Redirect on completion when every completed submission should go to the same URL.

To set it up:

1. Open your form in the builder.
2. Open the form settings.
3. Turn on Redirect on completion.
4. Enter the destination URL.
5. Save or update the form.
6. Submit a test response.

This redirect runs after Makeform saves the response.

Option 2: Redirect ending variant

Use a redirect ending when the destination should depend on the respondent’s answers. For example, send qualified leads to a calendar, send existing customers to support, or send paid orders to checkout.

Add a new ending from the builder:

Then choose Redirect to URL as the ending variant:

Configure a redirect ending

Redirect endings have their own settings:

• Redirect URL - the page respondents will open.
• Delay before redirect - how long Makeform waits before sending the respondent away. The default is 3 seconds and the maximum is 30 seconds.
• Disable leaving notice - skip the “You’re being redirected” message and go straight to the URL.

Redirect with ending logic

Redirect endings work well with ending logic. Create multiple endings, then route respondents to the right one.

Pass context to the destination

If the destination page needs context, add query parameters to the redirect URL:

https://example.com/thank-you?source=newsletter&plan=pro

Only pass values that are safe to expose in a URL. For tracking values that should also be stored with the response, use hidden fields.

Testing checklist

• Use a valid http:// or https:// URL.
• Save or update the form after changing redirect settings.
• Submit a test response.
• Confirm the response is saved in Makeform.
• Confirm the browser opens the correct destination.
• If you use ending logic, test each route.
• Test the redirect on mobile.

Troubleshooting

The redirect does not open

Check that the destination URL is valid and publicly reachable.

The wrong redirect opens

Check whether the respondent is reaching a redirect ending. Redirect endings take priority over the form-level redirect.

The response is missing

Redirects happen after the response is saved. If the response is missing, test the form without the redirect first to isolate the issue.

Query parameters are missing

Check the destination URL and make sure query parameters are encoded correctly.