Privacy Policy for Makeform AI

Last Updated: 9/30/2024

1. Introduction

Welcome to MakeForm AI (“us”, “we”, or “our”). We operate the website https://makeform.ai (hereinafter referred to as “Service”). Our Privacy Policy governs your visit to MakeForm AI and explains how we collect, safeguard, and disclose information resulting from your use of our Service.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which together with this policy form your agreement with us (“Agreement”).

2. Definitions

- Cookies: Small files stored on your device (computer or mobile device).
- Data Controller: A person or entity that determines how personal data is processed. We are the Data Controller for your data.
- Data Processors (or Service Providers): Any person or entity that processes data on behalf of the Data Controller. We may use Service Providers to process your data.
- Data Subject: Any individual who is the subject of Personal Data.
- Personal Data: Data about a living individual who can be identified from those data.
- Service: Refers to the MakeForm AI website.
- Usage Data: Data collected automatically from your use of the Service.
- User(s): The person(s) using our Service and the subject of Personal Data.

3. Information Collection and Use

We collect several types of information for various purposes to provide and improve our Service to you.

4. Types of Data Collected

a. Personal Data

While using our Service, we may ask you to provide certain personally identifiable information, such as:

- Email address
- First name and last name
- Phone number
- Address, City, State, ZIP/Postal code
- Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing, or promotional materials. You can opt out of these communications by following the unsubscribe link or contacting us at support@makeform.ai.

b. Usage Data

We may collect information sent by your browser during your visit to our Service. This data may include:

- IP address
- Browser type and version
- Pages visited
- Time spent on pages
- Unique device identifiers

When accessing our Service via a mobile device, we may collect data such as:

- Mobile device type
- Device unique ID
- Mobile operating system
- Internet browser type

5. Use of Data

We use collected data to:

- Provide and maintain the Service
- Notify you about changes to the Service
- Provide customer support
- Monitor usage of the Service
- Detect, prevent, and address technical issues
- Provide news, special offers, and general information about our services unless you opt out

6. Retention of Data

We will retain your Personal Data only for as long as necessary for the purposes outlined in this policy. Usage Data is typically retained for a shorter duration unless needed for security or legal purposes.

7. Transfer of Data

Your information, including Personal Data, may be transferred to systems located outside your jurisdiction. By submitting your data, you agree to this transfer. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

8. Payments

If we provide paid products or services, we use third-party payment processors. Your payment information is processed directly by these providers, whose privacy policies govern their use of your data.

Specifically, we use the following services:

- **AWS**: MakeForm AI uses Amazon Web Services (AWS) for cloud storage, compute, and other infrastructure needs. AWS may collect and store Personal Data to ensure the functionality and performance of our application. You can review AWS's privacy policy here: [AWS Privacy Policy](https://aws.amazon.com/privacy).

- **Stripe**: We use Stripe for payment processing services. If you make payments via MakeForm AI, your Personal Data related to payments will be collected and processed by Stripe. Please refer to Stripe's privacy policy for details on how your data is handled: [Stripe Privacy Policy](https://stripe.com/privacy).

9. Changes to This Privacy Policy

We may update this policy occasionally. Changes will be posted on this page, and we will notify you via email and/or a prominent notice on our Service before the changes take effect.

10. Contact Us

If you have any questions, feel free to contact us at support@makeform.ai.