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What's the name of your business?
*
What type of business do you run?
*
A
Bar
B
Pub
C
Restaurant
D
Café
E
Takeaway
F
Food Truck
G
Hotel / B&B
H
Other
Where is your business located?
*
A
Cardiff
B
Newport
C
Swansea
D
Bristol
E
Other
How many customer reviews do you currently have on Google or TripAdvisor?
*
A
Less than 20
B
20 60
C
51 100
D
More than 100
E
Not sure
How often do you ask your customers to leave a review?
*
A
Always
B
Sometimes
C
Rarely
D
Never
Which platform is most important to you for reviews?
*
A
Google
B
TripAdvisor
C
Facebook
D
Other
How many customers do you serve on average per day?
*
A
Less than 50
B
50-100
C
100-200
D
More than 200
Do you currently have a strategy to collect customer reviews?
*
A
Yes, and it works well
B
Yes, but it could be improved
C
No, but we're interested
D
No, and we're not interested
What challenges do you face in collecting customer reviews? (Select all that apply)
*
Customers forget to leave reviews
It's awkward to ask for reviews
We don't have time to manage this
Customers don't know how to leave reviews
We don't see the value in online reviews
Your email address (optional)
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